All orders on PRALENE are processed within 1-3 business days before shipment. Delivery times may vary based on your location:

• Domestic: 5-15 business days
• International: 7-20 business days

You’ll receive a shipping confirmation email with tracking details once your order is on its way.

Yes, you can change your order within the 3-day processing time.

Just contact our customer service team as soon as possible, and we’ll do our best to accommodate your request.

Have any extra questions? Feel free to contact us at pralene.store@outlook.com and we'll try to get back to you as soon as possible!